Personalities of
Clients
1. Borderline personality.
Someone who
exhibits self-destructive behavior and shows a
pattern of unstable relationships
2. Narcissistic personality.
Someone who is
extremely self-centered with an
exaggerated sense of self-importance
3. Sociopathic personality.
Someone who is
exploitive in relationships with no remorse.
4. Schizoid personality.
Someone who is
odd, eccentric, and detached from relationships.
5. Paranoid personality.
Someone who is
extremely suspicious and fearful that others are planning harm.
Exercise A
1. What would a typical day in your life be like? Describe
what you do from the moment you wake up
to the moment you fall asleep.
2. What have you done in your life that you are most proud
of? What about most ashamed of?
3. When was the last time that you felt really in control in
your life? How was that different from now?
4. Who are you closest to in the world?
5. What are a few things that nobody in the world knows
about you that would be especially helpful for me to know?
6. How is this present problem you are having familiar to
you? How have you experienced something similar in the past?
7. What is an area that you feel especially resistant to
getting into?
8. When you leave here today, what is the one thing that
will haunt you the most?
Attending Behaviors
In Exploration
1. Attending Behaviors
- Face the person fully.
- Communicate intense interest.
- Give undivided attention.
- Maintain natural eye contact.
- Be sensitive to cultural preferences.
- Make your face expressive.
- Nod your head. A lot.
- Present yourself authentically.
2. Active Listening,
which includes nonverbal behavior as communication and punctuation, and Verbal
Behavior as indication of productive understanding and communication of what
the client is saying.
3. Empathy, which is
the counselor’s ability to draw from
personal experiences, emotions, and behaviors and to make responses indicating
a shared under-standing of the client's experiences, emotions, and behaviors.
4. Encouraging,
Paraphrasing and Summarizing, which are used to help the client organize thinking
and communicate clearly.
5. Reflection of
Feelings, which lets the client know that feelings and emotions have been
understood.
6. Five-Stage
Interviewing, which includes (a) rapport building/structuring, (b) defining the
problem, (c) defining a goal, (d) exploration of alternatives and confronting
incongruity, and (e) generalization to daily life.
7. Confrontation,
which is the identification of the client’s incongruities and mixed messages.
8. Focusing, which
means attending substantively to all pertinent facets of the client’s
situation.
9. Reflection of
Meaning, which lets the client know that communications have been understood
10. Influencing
Skills, which include (a) developmental questioning, (b) directives, (c)
logical consequences, (d) interpreting/reframing, (e) self-disclosure, (f)
advice/information / explanation/instruction, and (g) feedback.
Egan’s SOLER vs.
Ivey’s Microskills
Egan proposed three basic communication skills for the
helping process.
1. Attending, which
follows the acronym SOLER:
face
the client Squarely.
adopt an Open posture.
Lean toward each other.
maintain Eye contact.
appear Relaxed.
Ivey’s Microskills
model includes
1.
Attending Behavior, which means that the
counselor uses culturally and individually appropriate behaviors.
2.
Open and Closed Questioning, which elicits the
specifics of the client's world
3.
Client Observation, which means attending to the
client’s verbal and nonverbal behaviors and discrepancies skills.
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